It’s crazy how important appliances are in our house and what gets crazier is the fact that we realize it only when they breakdown. Especially if you are a fan of LG appliances. It’s a pretty know brand that most of the appliance repair companies added a separate repair service brand called LG appliance repairs. Google is full of searches related to LG appliance repair. The keywords with the highest search volume are LG Refrigerator repair Matthews NC, LG Dryer Repair and LG Washer Repair. Charlotte’s market is big in terms of LG appliance repair companies in Charlotte and with so many options available, it gets tricky to choose the best appliance repair company.
In this article we will give you a few tips on how to chase the right LG appliance repair company for your needs.
Experience and Expertise:
- Years in Business: A company with a long track record likely has the experience to handle various LG appliance issues. Don’t be fooled by the number of years you will see on google maps. The best place to check their years in business is they BBB page. BBB checks the company documentation and Google doesn’t.
- LG Appliance Specialization: Look for companies that specialize in LG appliances. They’ll have a deeper understanding of your appliance’s intricacies. Look on their website on the services page. You can also call to ask.
Licensing and Insurance:
- Proper Licensing: Ensure the company is licensed to operate in North Carolina. This indicates they meet certain standards and regulations. This information is public and can be found with a simple google search.
- Insurance Coverage: A reputable company will have insurance to cover any potential damages or injuries during repairs.
Customer Reviews and Testimonials:
- Online Reputation: Check online review platforms like Google, Yelp, or Angie’s List to see what previous customers have to say. Don’t lean on one platform only. Most of these reviews can be fake, so make sure to check multiple platforms, including Facebook pages and other social media pages.
- Word of Mouth: Ask friends, family, or neighbors for recommendations. Personal referrals can be invaluable. Word of Mouth is the best source for great service providers.
Warranty and Guarantees:
- Repair Guarantees: Inquire about the company’s warranty or guarantee on repairs. This can provide peace of mind in case the issue resurfaces.
- Parts and Labor: Understand what’s covered by the warranty, including parts and labor.
Emergency Services:
- 24/7 Availability: If your appliance breaks down unexpectedly, a company that offers 24/7 emergency services can be a lifesaver.
Pricing and Transparency:
- Upfront Estimates: Request a detailed estimate before any work begins. This helps avoid surprises later.
- Hidden Fees: Be cautious of companies that charge hidden fees or excessive labor costs.
Customer Service:
- Responsiveness: Assess how quickly the company responds to your inquiries and scheduling requests.
- Professionalism: Look for a company with courteous and knowledgeable staff.
These would be the main guidelines we wanted to share with you. Shopping around for an LG appliance repair Charlotte company is different than shopping for a deck builder for example. Most for deck builders offer free estimates, appliance repair companies charge a service fee just to come over and look at your appliance. Doing more research before calling an appliance company makes more sense.
Some appliance repair companies charge more than the others, but keep in mind an important thing: investing a bit more in a quality repair can save you money and time in the long run.
